How to get TikTok Shop product reviews
GET request to /v1/tiktok-shop/product-reviews with your input. You get clean JSON back in seconds for ~45 credits (2.25/result) per call — no OAuth, scraping or platform SDKs. Pull TikTok Shop product reviews with author, text, rating, and timestamps.How to get TikTok Shop product reviews (step by step)
- 1
Get a free API key
Create a free Captapi account (100 credits, no card) and generate an API key from the dashboard.
- 2
Call the TikTok Shop Product Reviews API
Send an authenticated GET request to /v1/tiktok-shop/product-reviews with your input. No OAuth, no scraping setup.
- 3
Read the JSON response
Parse the clean JSON response. Pass cache=true for a free 24h cache hit; default is always fresh.
Code example
curl "https://api.captapi.com/v1/tiktok-shop/product-reviews?url=https%3A%2F%2Fwww.tiktok.com%2Fshop%2Fpdp%2F1731962298839634826" \
-H "Authorization: Bearer capt_live_..."
# or: -H "x-api-key: capt_live_..."What the response looks like
{
"success": true,
"data": {
"url": "https://www.tiktok.com/shop/pdp/1731962298839634826",
"totalReturned": 3,
"reviews": [
{
"platform": "tiktok_shop",
"id": "7640239119020558093",
"rating": 5,
"text": "I love it. It’s cute. Fits in both my small Mini Cooper and Mini Countryman cup holders. It does fit a small drink like a freeze or shake from bk,if you take off the lid.",
"createdAt": "2026-05-15T21:49:56.991000+00:00",
"verifiedPurchase": true,
"sku": "Thicc 16oz | Ice Cream",
"country": "US",
"author": {
"name": "C**e"
},
"images": [
"https://p16-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/bc7a80f5766e438e8698430bdff2b55c~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839",
"https://p19-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/7c513b397e2f4b019995d95dd7506914~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839",
"https://p16-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/2fcfd52f6a694575974084d055c318a6~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839",
"https://p19-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/b5cf78b2ce824b329bba9a0a1e2a9fbb~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839"
]
},
{
"platform": "tiktok_shop",
"id": "7599033354029254413",
"rating": 4,
"text": "This cup is indeed visually appealing. Although it does exhibit some minor flaws, specifically where the 'frost buddy' wording is engraved into the cup and the logo is not included on the engraving on the opposite side, overall it is a well-made cup. I am satisfied with my purchase.",
"createdAt": "2026-01-24T20:50:51.887000+00:00",
"verifiedPurchase": true,
"sku": "To-Go | Duck-It",
"country": "US",
"author": {
"name": "M**e"
},
"images": [
"https://p16-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/c51c9bdf430e4991aaa5d947300410de~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839",
"https://p16-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/f3ef2a7c10ec4dc7bd3446c373868f7e~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839",
"https://p16-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/6b1f7a234b4d4016b7b7ed9401132223~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839",
"https://p16-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/09ca5668b59b4770beb90dc8b735a83c~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839"
]
},
{
"platform": "tiktok_shop",
"id": "7643464524599723789",
"rating": 5,
"text": "Fast delivery! Purchased as a gift! Love the lilac color!",
"createdAt": "2026-05-24T14:26:17.644000+00:00",
"verifiedPurchase": true,
"sku": "Thicc 40oz | Lavender Fields",
"country": "US",
"author": {
"name": "i**u"
},
"images": [
"https://p16-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/3dbcc73d208c46bfb1ef5e6cb74fe593~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839",
"https://p19-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/b3d3128fff1f4872a913652a6d6827da~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839",
"https://p19-oec-general-useast5.ttcdn-us.com/tos-useast5-i-omjb5zjo8w-tx/7cb7186b70c94b93af0aa7f66f227554~tplv-fhlh96nyum-crop-webp:300:300.webp?dr=12190&t=555f072d&ps=933b5bde&shp=8dbd94bf&shcp=607f11de&idc=useast5&from=2378011839"
]
}
]
}
}Billing metadata (credits charged, cache hit/miss) is returned in the X-Captapi-Credits and X-Captapi-Cache response headers.
Request parameters
| Name | Type | Required | Description |
|---|---|---|---|
| url | string | Yes | TikTok Shop product URL. The URL platform must match this endpoint's platform. Do not pass cross-platform URLs, e.g. YouTube to TikTok, Instagram to Facebook, LinkedIn to X/Twitter, or Pinterest to Rumble. |
| limit | integer | No | Max items to return (default 20, max 200). Billed per result. |
| cache | boolean | No | Set true to serve from the 24h response cache. Default false — always fetch fresh data. |
Frequently asked questions
What does the TikTok Shop Product Reviews API do?
The TikTok Shop Product Reviews API lets you pull comments with author, text, likes, and replies from a public TikTok Shop listing or product using one GET request to /v1/tiktok-shop/product-reviews. It returns clean JSON — no OAuth or infrastructure setup required.
How many credits does the TikTok Shop Product Reviews API cost?
At the default limit this endpoint costs 45 credits (2.25 per result). Billing scales with how many results you request. Pass cache=true to serve from the 24h shared cache (0 credits on hit); default is always fresh. Failed or empty results are never charged.
Do I need a TikTok Shop API key or OAuth?
No. A single Captapi key works across every platform Captapi supports — YouTube, TikTok, Instagram, Facebook, Twitter/X, Reddit, Threads, Bluesky, Pinterest, LinkedIn, Rumble, Spotify, Kwai, and more. We handle proxies, rate limits, retries, and authentication for you.
Is the TikTok Shop Product Reviews API suitable for production use?
Yes. It is a stable REST endpoint with predictable JSON and automatic retries. Pass cache=true to serve from the 24h shared cache (0 credits on hit); default is always fresh. Use it for analytics, monitoring, and content automation.
Ready to get TikTok Shop product reviews?
Start free with 100 credits — no credit card required.
Get your free API key